Terms & Condition
1. Introduction
Welcome to Diamondfoam, a product of Capital Industries LLC, registered in Ras Al Khaimah, UAE. By accessing and using our website or purchasing our products, you agree to abide by these Terms and Conditions. Please read them carefully.
2. Use of Website
You agree to use our website for lawful purposes only. Any misuse, including but not limited to hacking, distributing malicious software, engaging in fraudulent activities, or making defamatory or misleading statements about our brand, is strictly prohibited.
3. Product Information & Availability
We strive to ensure the accuracy of all product descriptions, pricing, and availability. However, errors may occur, and we reserve the right to correct them without prior notice. Availability of products is subject to change based on stock levels.
4. Orders & Payments
By placing an order, you confirm that you are legally eligible to purchase our products. Payments must be made in full at the time of purchase. We reserve the right to refuse or cancel orders at our discretion, including but not limited to cases of suspected fraud or unauthorized transactions. In the event of a payment dispute, we reserve the right to suspend order processing until resolution is reached.
5. Shipping & Delivery
We aim to deliver products within the estimated timeframe; however, delays may occur due to unforeseen circumstances. We are not liable for any delays caused by third-party shipping providers.
6. Returns & Refunds
Our return and refund policy outlines the conditions under which products may be returned. Products must be in their original condition, and return requests must be made within the specified period. Customers may be responsible for return shipping costs unless otherwise specified. Refunds are processed in accordance with our policies.
7. Intellectual Property
All content, including text, images, logos, and product designs, is the intellectual property of Diamondfoam and Capital Industries LLC. Unauthorized use, reproduction, or distribution in any form is strictly prohibited. Any infringement of our intellectual property rights may result in legal action.
8. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products. Our liability is limited to the extent permitted by UAE law. We are not responsible for damages resulting from improper use, handling, or installation of our products.
9. User Conduct
Users must refrain from any activity that disrupts the functionality of our website or affects other users. This includes posting defamatory, misleading, or harmful content about Diamondfoam or Capital Industries LLC. Any violation may result in restricted access, order cancellation, or legal action.
10. Privacy & Data Protection
Your personal information is collected and used in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your data as outlined in our policy.
11. Governing Law
These Terms and Conditions are governed by the laws of the UAE. Any disputes shall be resolved in the jurisdiction of Ras Al Khaimah.
12. Amendments
We reserve the right to update these Terms and Conditions at any time. Users are encouraged to review them periodically.
If you have any questions regarding these Terms and Conditions, please contact us through our official channels.